Terms & Conditions

SHIPPING

All shipments from Ana industries are ex factory Karnal (Haryana). When placing an order please inform us of the freight lines you wish to use to meet your needs.

WARRANTY

Plough Shares/blades 100% replacement up to 1/2” wears on the cutting edge. No warranty left after 1/2” wear on cutting edge.

Rotary tiller blades/Rotary hoes/Rotavator blades are warranted against breakage or bending until half worn out (unless broken across the bolt holes)

Disc Blades are warranted against breakage or bending edge up to 1” diameter wear. No warranty left after 1” diameter wear (unless broken across the bolt holes)

Others Warranty covers all other tillage tools against breakage or bending under normal use up to 1/2” wear on any cutting edge (unless broken across the bolt holes)

ANY ALTERATION OF FIREFOX PRODUCTS WILL VOID WARRANTY.

Parts listed in this catalogue are replacement parts, made to operate satisfactorily on implements specified, but are not offered as products of the original equipment manufacturer or its affiliates.

RETURNS OF GOODS

Any goods purchased from Ana Industries that is in saleable condition and shown in the company’s Current catalogue will be accepted for return. The freight on these goods must be prepaid. All returns must have the expressed approval of Ana Industries prior to shipment

SHIPMENT DAMAGES

Under the terms of sales, when the shipment is released to the carrier it becomes the property of the purchaser. Damage to shipments beyond the F.O.B. point is the responsibility of the carrier, and any claim for damage is to be initiated by the purchaser with the carrier.

OBVIOUS CONTAINER DAMAGE

Shipments with damaged container(s) are to be brought to the attention of the carrier at the time of delivery.

CONCEALED DAMAGE

Shipments should be opened promptly upon receipt and thoroughly inspected. Concealed damages should be reported to the local agent of the delivering carrier immediately. The container(s) and contents of damaged shipments must be made available to the carrier for inspection. Damaged shipments are not to be returned without prior authorization.

SHIPMENT SHORTAGES

Each shipment should be examined promptly by the purchaser upon receipt, all claims for losses or shortages must be made to Ana Industries. WITHIN SEVEN (7) DAYS OF RECEIPT OF SHIPMENT